Grand Velas Riviera Maya
Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.
Sustainable Initiatives
- EarthCheck certified
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Terrace
- Garden
- Hotel Safe
- Elevator / Lift
- Sun terrace
- Towels and bed linen
- Smoking area
- Cloakroom
- Mobile phone coverage
- Shop
- Wired Internet
- Banquet hall
- Non-smoking area
- Parasols
Entertainment
- Sauna
- Mini golf
- Children playground
- Indoor freshwater pool
- Children’s swimming area
- Game room
- Billiards
- Outdoor freshwater pool
- Kids’ club
- Private pool
- Entertainment programme for adults
- Entertainment programme for children
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Lunch
- Vegetarian meal
- Room service
- Picnic
- Special dietary options
- Highchairs
- All inclusive
- All inclusive with alcoholic drinks own brands
- All inclusive with alcoholic drinks top brands
- Café
- Buffet lunch
- Set menu dinner
- Snacks
- À la carte dinner
- Air conditioning in Restaurant
- Swim-up bar
- Breakfast a la carte
- Breakfast buffet
- Breakfast served to the table
- Set menu lunch
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Transfer service
- Car hire
- Valet parking
- Secure parking
Services
- Bicycle rental service
- Clothes dryer
- Laundry Service
- Bicycles available
- Currency exchange facilities
- Babysitting/child services (Additional charge)
- Concierge
- Luggage Storage
- Newspapers
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Local and international calls
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Volleyball
- Cycling / mountain biking
- Table tennis
- Aerobics
- Aqua fit
- Beach volleyball
- Paddle tennis
- Pedal boating
Close by
- Private beach area
Cleanliness & Safety
- Smoke detector
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
- Audio-visual equipment rental
- Printer
- Projector
Health & Safety (COVID)
- Other Protocol
- Health&Safety Rating: 4
Things to keep in mind
- Non-smoking establishment
- Deposit on arrival
- Identification card at arrival
- Minimum check-in age
Methods of Payment
- American Express
- MasterCard
- Visa
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Hairdressing salon
- Beauty salon
- Hot tub
- Spa treatments
Hotel type
- hotel
Room facilities (Standard room)
- Bathrobes
- Bathtub
- Cot on demand
- Hot tub
- Housekeeping
- Individually adjustable air conditioning
- Satellite TV
- Shower
- Slippers
- Tea and coffee making facilities
- TV
- Wake-up service
Grand Velas Riviera Maya is sustainably certified
EarthCheck Company Standard provides organizations with a framework for environmental and social sustainability. This Standard includes requirements specific to quality, environment, occupational health and safety, risk management, and corporate social reporting, and its elements can be integrated with those of other management systems. The Standard ensures a high level of alignment to ISO14001, ISO50001, ISO26000, ISO9001, the GRI, the HCMI, the SDGs, and the GSTC Criteria.
EarthCheck Company Standard provides organizations with a framework for environmental and social sustainability
This Standard includes requirements specific to quality, environment, occupational health and safety, risk management, and corporate social reporting, and its elements can be integrated with those of other management systems. The Standard ensures a high level of alignment to ISO14001, ISO50001, ISO26000, ISO9001, the GRI, the HCMI, the SDGs, and the GSTC Criteria.
- Check-in from 15:00
- Check-out before 12:00
- Child and extra bed policies vary by room, each room rate is for a specific number of guests.
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park
- Deposit on arrival
- Identification card at arrival
- Minimum check-in age 1
