Grand Velas Riviera Maya

EarthCheck Certified EarthCheck Certified

Riviera Maya / Playa del Carmen, Mexico Carretera Cancun Tulum Km. 62

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Hotel Story

Grand Velas Riviera Maya

Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.

Popular Hotel Amenities
Parking and Transport
Car park
Airport Transfer (Extra cost may be applicable)
Transfer service
Car hire
Valet parking
Secure parking
Health
Spa facilities
Steam bath
Massage (Additional charge)
Hairdressing salon
Beauty salon
Hot tub
Spa treatments
General
24-hour reception
Wi-Fi
Laundry facility
Terrace
Garden
Hotel Safe
Elevator / Lift
Sun terrace
Towels and bed linen
Smoking area
Cloakroom
Mobile phone coverage
Shop
Wired Internet
Banquet hall
Non-smoking area
Parasols
Sports
Gym/Fitness center
Tennis
Volleyball
Cycling / mountain biking
Table tennis
Aerobics
Aqua fit
Beach volleyball
Paddle tennis
Pedal boating
Entertainment
Sauna
Mini golf
Children playground
Indoor freshwater pool
Children’s swimming area
Game room
Billiards
Outdoor freshwater pool
Kids’ club
Private pool
Entertainment programme for adults
Entertainment programme for children
Poolside snack bar
Sun loungers
Food and Drink
Restaurant
Bar
Breakfast
Lunch
Vegetarian meal
Room service
Picnic
Special dietary options
Highchairs
All inclusive
All inclusive with alcoholic drinks own brands
All inclusive with alcoholic drinks top brands
Café
Buffet lunch
Set menu dinner
Snacks
À la carte dinner
Air conditioning in Restaurant
Swim-up bar
Breakfast a la carte
Breakfast buffet
Breakfast served to the table
Set menu lunch
Services
Bicycle rental service
Clothes dryer
Laundry Service
Bicycles available
Currency exchange facilities
Babysitting/child services (Additional charge)
Concierge
Luggage Storage
Newspapers
Fax & Photocopy Service
24-hour security
Bellboy service
Local and international calls
Multilingual staff
Business
Conference room
Meeting room
Business centre
Audio-visual equipment rental
Printer
Projector
Cleanliness & Safety
Smoke detector
Medical service
Accessibility
Wheelchair-accessible
Close by
Private beach area
Things to keep in mind
Non-smoking establishment
Deposit on arrival
Identification card at arrival
Minimum check-in age
Health & Safety (COVID)
Other Protocol
Methods of Payment
American Express
MasterCard
Visa
Hotel type
hotel
Distances (in meters)
Airport
City centre
Harbour
Nearest Bus / Metro Stop
Room facilities (Standard room)
Bathrobes
Bathtub
Cot on demand
Hot tub
Housekeeping
Individually adjustable air conditioning
Satellite TV
Shower
Slippers
Tea and coffee making facilities
TV
Wake-up service
Rooms
Hotel Facilities
Sustainable Initiatives
  • EarthCheck certified
General
  • 24-hour reception
  • Wi-Fi
  • Laundry facility
  • Terrace
  • Garden
  • Hotel Safe
  • Elevator / Lift
  • Sun terrace
  • Towels and bed linen
  • Smoking area
  • Cloakroom
  • Mobile phone coverage
  • Shop
  • Wired Internet
  • Banquet hall
  • Non-smoking area
  • Parasols
Entertainment
  • Sauna
  • Mini golf
  • Children playground
  • Indoor freshwater pool
  • Children’s swimming area
  • Game room
  • Billiards
  • Outdoor freshwater pool
  • Kids’ club
  • Private pool
  • Entertainment programme for adults
  • Entertainment programme for children
  • Poolside snack bar
  • Sun loungers
Food and Drink
  • Restaurant
  • Bar
  • Breakfast
  • Lunch
  • Vegetarian meal
  • Room service
  • Picnic
  • Special dietary options
  • Highchairs
  • All inclusive
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Café
  • Buffet lunch
  • Set menu dinner
  • Snacks
  • À la carte dinner
  • Air conditioning in Restaurant
  • Swim-up bar
  • Breakfast a la carte
  • Breakfast buffet
  • Breakfast served to the table
  • Set menu lunch
Parking and Transport
  • Car park
  • Airport Transfer (Extra cost may be applicable)
  • Transfer service
  • Car hire
  • Valet parking
  • Secure parking
Services
  • Bicycle rental service
  • Clothes dryer
  • Laundry Service
  • Bicycles available
  • Currency exchange facilities
  • Babysitting/child services (Additional charge)
  • Concierge
  • Luggage Storage
  • Newspapers
  • Fax & Photocopy Service
  • 24-hour security
  • Bellboy service
  • Local and international calls
  • Multilingual staff
Sports
  • Gym/Fitness center
  • Tennis
  • Volleyball
  • Cycling / mountain biking
  • Table tennis
  • Aerobics
  • Aqua fit
  • Beach volleyball
  • Paddle tennis
  • Pedal boating
Close by
  • Private beach area
Cleanliness & Safety
  • Smoke detector
  • Medical service
Accessibility
  • Wheelchair-accessible
Business
  • Conference room
  • Meeting room
  • Business centre
  • Audio-visual equipment rental
  • Printer
  • Projector
Health & Safety (COVID)
  • Other Protocol
  • Health&Safety Rating: 4
Things to keep in mind
  • Non-smoking establishment
  • Deposit on arrival
  • Identification card at arrival
  • Minimum check-in age
Methods of Payment
  • American Express
  • MasterCard
  • Visa
Health
  • Spa facilities
  • Steam bath
  • Massage (Additional charge)
  • Hairdressing salon
  • Beauty salon
  • Hot tub
  • Spa treatments
Hotel type
  • hotel
Room facilities (Standard room)
  • Bathrobes
  • Bathtub
  • Cot on demand
  • Hot tub
  • Housekeeping
  • Individually adjustable air conditioning
  • Satellite TV
  • Shower
  • Slippers
  • Tea and coffee making facilities
  • TV
  • Wake-up service
EarthCheck Certified
Grand Velas Riviera Maya is sustainably certified

EarthCheck Company Standard provides organizations with a framework for environmental and social sustainability. This Standard includes requirements specific to quality, environment, occupational health and safety, risk management, and corporate social reporting, and its elements can be integrated with those of other management systems. The Standard ensures a high level of alignment to ISO14001, ISO50001, ISO26000, ISO9001, the GRI, the HCMI, the SDGs, and the GSTC Criteria.

EarthCheck Company Standard provides organizations with a framework for environmental and social sustainability

This Standard includes requirements specific to quality, environment, occupational health and safety, risk management, and corporate social reporting, and its elements can be integrated with those of other management systems. The Standard ensures a high level of alignment to ISO14001, ISO50001, ISO26000, ISO9001, the GRI, the HCMI, the SDGs, and the GSTC Criteria.

EarthCheck Certified
Need To Know
  • Check-in from 15:00
  • Check-out before 12:00
  • Child and extra bed policies vary by room, each room rate is for a specific number of guests.
  • As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
  • Car park
  • Deposit on arrival
  • Identification card at arrival
  • Minimum check-in age 1